Log in to Sky Sports failing

[charscot]

Hi All

I am trying to access Sky Sports via Tv on the go by logging in on a browser (Chrome and Firefox).

Working fine yesterday but today I click log in and if lucky get the choose VM option and enter the e-mail and password and it then goes back to the main sky sports page and nothing is logged in. Most times it doesn't even go to the log in page but just goes back to the main sky sports page.

I have tried two different pcs, two different browsers (chrome and firefox) and have tried clearing the cache, cookies etc and made sure the browsers are fully up to date.

Any other suggestions I can try or is this another issue with Sky Sports (like the one a few days ago) that they will eventually fix.

Thanks

[Dean_C · Accepted solution]

Hi all,

We've been advised by our support teams that the fault has now been fixed. 

If anyone is still facing issues then please let us know. 

Regards,

Dean C
Community Moderator 

[jonah1927]

No change for me. Still get message saying page not working.

[jonah1927]

Now working after clearing cache and cookies.

[jimbobfin]

It's doing the same thing for me now. Works fine on my phone, but doesn't work at all on PC. Have tried clearing cache and cookies, but every time I log in, it just takes me back to the Sky Sports homepage having not logged in.

[RobHar13]

I'm having the exact same issue as described above today. Attempting to log in, after entering VM username and pw it kicks me back to the Sky Sports home page, not logged in.

[JonPS]

Hi,

I am having the same issue today, works fine on ipad, but not on PC

Thanks

Jon

[JonPS]

I have cleared the cache & cookies as well

[Impyimp]

Same problem as I had for 3 days in June.

[charscot]

I had this issue re-appear this morning but only on one of my pcs (I have VM/Sky on two pcs at the same time usually). I managed to get it working again but only after checking the browser (chrome) and updating it to the latest version, clearing the data and cache and then re-starting the pc. I hope this works for you all too.

[Gary_Clare]

Same issue as previous post no access via google chrome or Edge, have reset both cashe and data as well as restarting PC