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Forum Posts

Childsafe off but still blocking sites

Morning everyone,I have seen a few posts relating to this, wondering if anybody had found a solution as there appears to be no easy access to call or email Virgin directly.My child safe settings are off but are currently blocking sites regardless.Tha...

Qurento by Joining in
  • 7 replies
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Cannot enable Websafe

I am having the same problem that several other people have reported on the forum.I want to enable Child Safe in my Web Safe settings.  When I go to the online security page (https://my.virginmedia.com/my-apps/onlinesecurity/toolkit) I can see my cur...

nikbower by Joining in
  • 6 replies
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Can't enable Web Safe

I am having the same problem that has been reported by others, I want to enable Child Safe in my Web Safe settings.  When I go to the Web Safe settings, the options are set to 'off', when I try to switch them on the site gives an error message saying...

Websafe not working

Having problems with Websafe again.I can’t access the page, when I click on Websafe in settings I get to a page which says “we are doing some work on our site we will be back soon”When will this be fixed?

Web Safe not work

Trying to switch on web safe but when press the buttons it says sorry the changes you made were not saved please try again. Tried on different computers and phones - still not work

Ryzard by Joining in
  • 1 replies
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Resolved! Enabling Web Safe on Guest Network Only?

I see that you can create a guest network with Virgin Media.https://www.virginmedia.com/help/broadband/how-to-set-up-a-guest-networkCan I then enable Web Safe on just that guest network and not the main one?I don't want to enable Web Safe on the main...

BBIssues by On our wavelength
  • 1 replies
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Parents controls not working!

Names and descriptions(!) of porn websites and explicit images are still visible in searches even with parental controls on. My savvy teenager can easily undo any filters at browser level - it’s not difficult. (And I shouldn’t have to filter at this ...

vicmar by Joining in
  • 5 replies
  • 0 kudos