Web/Child Safe not switching on...

Evening... like a lot of people on here I can't get Web Safe or Child Safe switched on - I get a 'changes haven't been saved' message.Can someone look in to this for me please?Cheers...

Child Safe not working

Child Safe set to On but not blocking any websites, this used to be working but isn't anymore. Have turned setting off and back on again but no change. Factory Reset hub but again no change. This is a fundamental service that Virgin Media are failing...

Re: Can’t access web safe

I have a similar issue. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. Same problem from either the phone app or web-site. I've rebooted router and restarted devices but ...

Youtube

Hi, I blocked youtube in the list on child safe websites and then I had to unblock it today.  I then logged in to block it again but it is allowing me to access it still.  What's wrong?  I pressed save changes and it said the settings had been update...

Online security

Web Safe - Virus Safe and Child Safe options are not getting switched on because of following error message:Sorry the changes you made were not saved, please try again!

 I have this issue but cannot see how it was resolved only private messages . My settings are set to off and I cannot change them with the switch. Why the secrecy? Surely if its a general issue it can be published on here?

How do i turn off parental control?

How do I turn off parental control.

Online Security not saving - Sorry the changes you made were not saved

I'm unblocking games to allow my son to game. When I hit save I get the message "Sorry the changes you made were not saved". Yesterday the website was down "telling me to try again later".Any help appreciated, my son is going mad!

Sorry the changes you made were not saved when updating websafe settings

Hi, When I try to update my Websafe settings (either virus or child safe) I get an error message saying:"Sorry the changes you made were not saved, please try again"I have tried this in various browsers and on various devices with the same error each...