Hi Got Broadband connected with Virgin Media. attempted to Turn off Websafe option but the options just go round in circles. End up back on same page no toggle like in YT help videos. Rang Customer Support and asked if they’d do it. Rang back again ...
Hello there, I have two teenage boys who have very cleverly figured out if the download a vpn onto their devices they can bypass the child safe settings I have on the router. Any way around this please?
Frustrated, searched for help with this everywhere , it was working perfectly and now it’s not blocking any websites , Called customer service no help whatsoever , I really feel like switching providers as this is a safety issue.can anyone help with ...
I have tried switching safe web off and on rebooted the router, contacted Virgin phone help, spoke to technical, who said they would ring back but never did.Safe web used to work in the past but hasn’t since December that I am aware of and sites that...
We use (what was called) Web Safe now known as Child Safe for years.Recently it no longer works. You can get to any type of website. It is clear this software layer style filtering you use for child safe has been upgraded with bugs galore, or the und...
I'm looking at fing.com to help manage safety and web access for my family rather than virgin media connect app. Fing seems to give more options
If I have Virgin Smart Secure & Web Safe would F-Secure no longer be needed.Also can I you get Smart Secure with Hub 3
Child safe is not working .. though we opted in child safe ..still browser is bringing all sorts of Adult websites . its not filtering any more ...i switched off and on router , spoken to customer care .. but still no use . Noticed that we dont get w...
Hi Team, This is very frustrating! My web safe is turned on but it is not blocking websites. I had tried resetting VM Hub and I did try turning web safe on and off, but it didn't help. There are no error messages erither. I see many other customers h...
Hi child safe is not working again, it is turned on ive had this problem several times with the child safe, can you please look into this matter of urgency thanks
