Stream from Virgin Media
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Stream FAQs

STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...

Zach_R by Forum Team
  • 0 replies
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Dreadful service

I have been paying for broadband, telephone and tv since January. And have no equipment that works and only broadband. Virgin seems incapable of sending the right remote streaming box which would work for my flat. X4 months in and numerous phone call...

Stream box not arrived

My stream box has not arrived, I ordered 3 weeks ago and it was supposed to come on the 28th. i am being charged tomorrow for the box. This is unacceptable. Please can my account be checked to find out why the box has not been sent  to my house yet ?...

Lyd2 by Just joined
  • 1 replies
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hi so we had a outage on our Internet this morning since then our streaming controller will not synchronise with our stream box tried Everything and all we are getting is the flashing white on the controller any help would be appreciated as i am stuc...

Resolved! Greatest Hits Premium

Can you download the Greatest Hit App on Virgin Media? I have found Radioline but I have paid for Ad Free Premium, so need to log in etc. tganjs 

RHomer by Joining in
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Resolved! Netflix activation email

Received an email from relating to Netflix activation. Does anyone know if this is a legitimate email address? I’ve had so many problems linking my Netflix account to my Virgin account and don’t want to make matter...

Saz27 by Joining in
  • 2 replies
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Dedicated Cinema UHD Tile

I have noticed on the movies section there is now a dedicated Cinema UHD tile on the Movies section which I don't recall seeing previously however it states it't not available on stream. Is this being presented in error (e.g. It's as a result of shar...

Resolved! Stream box

I asked to be put on essential broadband and tv. I’m trying to cut cost as everything’s gone up. firstly i wasn’t told my TV would disconnect immediately and then I had to wait two days for the stream box to arrive. They are going to be collecting my...

EmiraAya by Joining in
  • 3 replies
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Appalling Stream Subscription issue

So let's see where this goes! I purchased a sky sports subscription in Dec 22 shortly after joining VM. This was done via my stream box and this had an 18 month bill credit of £ 20 bringing the cost down to around £18.00p/m. Sounds great and for the ...