STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...
Hi I am unable to record any programs on my virgin box. When I click record on a program, is says “add to watchlist”. But from there I can’t do anything else it just won’t record anything. I have tried downloading the app but there no “planned” recor...
Good morning I have an issue with tnt sports ultimate on virgin stream the picture is great but I have no sound at all on this channel I’m usually pretty good with this stuff as I have a tech head of sorts but I just can’t get the sound on this chann...
Hi, My stream Box keeps rebooting whilst in the middle of watching a programme. It’s so annoying and I can’t figure out why it’s happening.
Hi all, when I watch a game say on the champion leagues which isn’t broadcast on tnt sports 1-4. I press the red button and when I get the match choice and I select the game I want to watch it doesn’t go to the game I select. It’s goes to a game alr...
I've recently signed up to TNT. I've only to see one match on the Ultimate channel. Since then it doesn't produce any sound, but perfect picture! I'm now resorting to watching on the regular HD channel. I've tried changing the sound settings on the s...
Obviously was working fine and then last three days must have had a firmware update Now get your not at home message whats the work around when using your own equipement and NOT the built in VM wifi
I used to subscribe to BT Sports and back then the ultimate 4 k channel was perfect.i recently subscribed again to TNT sports and now I can’t watch the Ultimate 4k channel as it seems to be in HLG format, so the picture is quite dim and low in contra...
Hi there I’ve been waiting for virgin media to come to town for years now and finally the services become active on my road yesterday, but it seems when I check what I can get on the website it’s only offering me the stream service and doesn’t seem t...
I took delivery of a new Virgin Media Stream Box last week. The setup was relatively quick and straight-forward. My first impression is that I'm very happy with the box and I like that it offers more HD channels than Freesat and Freeview and it seems...
Hello, is a smart TV needed for stream? My parents have an old lcd Sony TV that does have hdmi ports but the stream box doesn't seem to work. Tia
