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Netflix again

Tuning in

I started my Netflix membership via VM last Tuesday and then Netflix cancelled on Saturday. Impossible to restart membership as it says I cannot redeem my VM offer. Hopefully somebody can help me on here. It was £10.99 and VM will credit me £10.99 per month.

Copy email below.

We're sorry to say goodbye
Hi scash5
Unfortunately, Virgin Media has let us know that your account could not be billed through your Virgin Media subscription. We are cancelling your membership, effective from Sunday, 9th June 2024.
If you have any billing questions please contact Virgin Media.
Obviously we'd love to have you back. All you have to do is restart your membership.