I'm having the exact same issue as everyone else that has posted in this thread. I'm also paying for sky sports with my virgin media package (this was organised on the phone), however, when I try to access sky sports through virgin media on my tv, laptop or phone - sky sports says I do not have access to sky sports channels because it is not in my subscription - I can't even check if this is the case because the virgin media stream account information won't load as stated above. Any help from a Virgin media person would be greatly appreciated. It is very disappointing considering the cost of adding sky sports onto my plan.
add me to the list. I have the same issue.
