Manage stream page wouldn't load so can't remove channels
Becoming increasing frustrated with this as I add TNT package package for a month in January and I've been trying to cancel it following this as only needed for the month. Every time I log into my account to manage my stream plan it won't load the page and just circles around the virgin logo. I have had stream for over 12 months with no problems adding and removing channels as we want them which is ideal for us rather than a sky package but starting to become frustrated at increasing bills and not having the freedom to add and remove channels as it is sold. I am being charged for channels i no longer want but have no way of cancelling them and every time i chat to virgin online I get nowhere just past to different teams and then nothing. I now have a bill for TNT until beginning of April which isn't right when I have been trying to cancel this since 1st week of Feb. Is anyone else having issues with managing stream page not loading so no access to remove or add packages? does anyone have any solutions of how to get this removed so virgin aren't charging me for things I don't want