Currently exactly the same for me as Christina89. I've attached screenshots:
1) Logged into My Virgin Media page online (https://www.virginmedia.com/my-virgin-media/home) and selected 'your package' (outlined in yellow), which takes me to…
2) On the 'Your package' screen (https://www.virginmedia.com/my-virgin-media/your-package), selected 'Stream' (outlined in yellow), which takes me to…
3) On the Stream page (https://www.virginmedia.com/support/help/tv/streaming)… nothing. Won't connect.
I currently have a ticket open because my watchlist link in the app is broken, in common with others on this forum. I cannot understand why VM keep breaking connections like this.
