I’m facing slow internet speed issues with my broadband router. How can I fix this?

[romilly]

Hii community,

i’m experiencing issues with internet speed on my broadband router. The connection seems slower than expected, and sometimes it drops altogether. I’ve tried restarting the router and checking the connections, but the problem continues. ,  how can I improve them? Are there specific settings or adjustments I should make to my broadband router to boost performance? .Give me any advices. Thank you.

[Client62]

So is this a problem with your kit or with the VM service ?

To find out ...

Speed test the service to a Router mode VM Hub(3/4/5/5x) + your device with the link below.
https://www.samknows.com/realspeed/

Once the test begins click on: Run full test to include: Latency, Jitter, Packet loss & Upload speed

Post a screen shot of the Full Realspeed results so we can see where to begin.

[Ashleigh_C]

Hi there @romilly 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have experienced this issue with your service. I'm going to pop you a private message so we can grab some details and run some checks on your account. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

[romilly]

Hi 

Thank you for your  welcome and for addressing the issue. I’ll keep an eye out for your private message and provide the details needed to resolve the problem. I  look forward to getting this solved out.https://19216801.pro/