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High latency spikes

Bugs1012
Tuning in

on ‎29-02-2024 12:16

I’ve been struggling with high latency spikes for months.  I’m running my hub in normal router mode (not as a modem) and whether I plug directly to the hub or go via wifi, these spikes ruin online gaming.  What can I do to fix this?  Is it a bad router? Do I have a bad signal? Is it a fundamental VM problem?

IMG_5435.jpeg

 

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2 REPLIES 2

legacy1
Alessandro Volta

‎29-02-2024 12:24 - edited ‎29-02-2024 12:24

@Bugs1012 wrote:

 Is it a fundamental VM problem?

yes😮 some areas are better then others

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BQM, Test for outgoing ports and SSL/L2TP VPN test

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Reece_MH
Forum Team (Retired)
Forum Team (Retired)

on ‎29-02-2024 16:04

Hi Bugs1012 👋

Thanks for posting, and welcome to the Forums.

I'm sorry to hear you're experiencing some issues with your service, which is affecting your gaming. I've taken a look on our side, and can see there is some noise on your line, and some other signal levels are out of specification.

We'll need to book a Technician for this, so I'm going to pop you a private message. Please look out ofr it in the top-right, white envelope or by tapping your profile picture and selecting "Messages".

Thanks,

Reece - Forum Team


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