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Gig1 wifi speeds not as expected

Jtr2
Joining in

I’m struggling with speeds on my Amazon Firestick. A speed test via VM connect on my mobile behind the TV where the Firestick is gives a result of around 600. But a speed test run via the Firestick barely gets 30. I can also plug an Ethernet direct into the Firestick and it’s even slower with that.

Is there anything I can do to achieve the speeds I’m getting on my phone via the Virgin app?

thanks for any help

1 ACCEPTED SOLUTION

Accepted Solutions

Cardiffman282
Knows their stuff

30 Mbps is plenty for TV streaming. Netflix only specify 15 Mbps for 4K https://help.netflix.com/en/node/306

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

See where this Helpful Answer was posted

4 REPLIES 4

Cardiffman282
Knows their stuff

30 Mbps is plenty for TV streaming. Netflix only specify 15 Mbps for 4K https://help.netflix.com/en/node/306

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

Thank you for the info. I'm still puzzled with the slow speeds though. I'm flummoxed as to why?

jbrennand
Very Insightful Person
Very Insightful Person

Is the firestick's ethernet port only 10/100 - and not 1GB ?


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

legacy1
Alessandro Volta

Get a better wifi router with 1Gb ports and use hub in modem mode

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