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Gig1 wifi speeds not as expected

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Jtr2
Joining in

on ‎22-02-2024 12:23

I’m struggling with speeds on my Amazon Firestick. A speed test via VM connect on my mobile behind the TV where the Firestick is gives a result of around 600. But a speed test run via the Firestick barely gets 30. I can also plug an Ethernet direct into the Firestick and it’s even slower with that.

Is there anything I can do to achieve the speeds I’m getting on my phone via the Virgin app?

thanks for any help

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Cardiffman282
Problem sorter

on ‎22-02-2024 12:49

30 Mbps is plenty for TV streaming. Netflix only specify 15 Mbps for 4K https://help.netflix.com/en/node/306

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

See where this Helpful Answer was posted

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Cardiffman282
Problem sorter

on ‎22-02-2024 12:49

30 Mbps is plenty for TV streaming. Netflix only specify 15 Mbps for 4K https://help.netflix.com/en/node/306

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here
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Jtr2
Joining in
In response to Cardiffman282

on ‎22-02-2024 14:05

Thank you for the info. I'm still puzzled with the slow speeds though. I'm flummoxed as to why?

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jbrennand
Very Insightful Person
Very Insightful Person
In response to Jtr2

on ‎22-02-2024 16:06

Is the firestick's ethernet port only 10/100 - and not 1GB ?


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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legacy1
Alessandro Volta

on ‎22-02-2024 16:14

Get a better wifi router with 1Gb ports and use hub in modem mode

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BQM, Test for outgoing ports and SSL/L2TP VPN test

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