2Gb/2Gb Fibre - interruptions hourly - Samknows realspeed

[matsmith749]

So - had the 2gb / 2gb fibre service for about 2 months now - and mostly it's great.

But - every hour - on the hour - I get a freeze up for 10-15 seconds.

If I'm in a teams meeting it just locks up, but if I'm playing an online game it freezes, then disconnects me.

I switched back to my mobile boradband & everything is fine, but on virgin fibre? Every hour, it freezes up.

Doing some digging this looks to be checking with samknows realspeed without my knowledge & screwing up my sessions!
How do I stop this? There doesn;t appear to be any config settings on the hub 5x that are relevant - VIRGIN MEDIA - please can you stop killing my internet every hour!

[matsmith749]

Looks like whatever they did fixed my regular disruptions - no more hangups on set hourly intervals.

Service was always good (despite the blips) - now I couldn;t really ask for more.

I have 2Gb/2Gb and seeing at my main computer speeds that are pretty close to maxed (over wifi7) about 30 feet & 2 walls from the router. I'm not using the VM wifi on the hub 5x, using a fancy Asus router for that.

[Cardiffman282]

A very impressive BQM indeed for VM. Let's hope this is the future folks. 

[Queb]

Wow that latency is nothing like DOCSIS!

[legacy1]

Now all we need is modem mode on the 10Gb port

[carl_pearce]

I would hope not considering it's FTTP.