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Web safe not working

simonwalters70
On our wavelength

Hi, I've noticed our web safe isn't working, not sure how long it's been down.

Adult content is still coming up and links work to play videos,  that's on our pc connected with ethernet and also on android and apple phones, I've rebooted the router and also gone into the web safe settings and turned it all off and back on again and it acknowledges the setting changes and updates etc but it's not changing when browsing, we aren't running a vpn etc, my 13 year old does play online games, I'm wondering if he's clicked on something unintentionally, and something has corrupted everything, but we are running F secure so that should stop viruses etc.

10 REPLIES 10

Hi @simonwalters70 👋.

We would need to bring you in for a private message to look into this for you, Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina