Web safe not working

[b-b-b]

Hi, my websafe is not working.  I have children at home and need this to be working correctly as selected. I’ve tested various devices and none are blocking unsuitable websites/images.

We have tried deselecting and reselect but has not worked.  

Please can you correct this urgently. 

Thanks

[Molly_T]

Hi b-b-b 👋 welcome back to the community forum!

Sorry to hear that you are having some issues with Websafe at home and need some support with this. 

We can ensure it is set up correctly via your hub if needed. We will just need to send you a PM to confirm a few account details so we can arrange this for you.

I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞