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Received scam call about broadband

dancing-rabbit
Joining in

Someone called my landlines saying they are from virginmedia (called from 07*********) and they said they can see there are a "lot of faults" on the line. They got me to do a speed test (which showed my speed is fine) and then wanted me to download an app called anydesk so they can "fix" the problem. I stopped them there and called it a scam and hung up. No way a remote access tool can diagnose or fix anything on the broadband line that they can't fix from their side and am not giving remote access to anyone anyway. 

[MOD EDIT: Number removed]

1 REPLY 1

goslow
Alessandro Volta

Any unsolicited call like that offering tech support in the name of VM is a scam. VM does not offer support in that way. Hang up without talking to them.