Parental Controls Stuck On

[billflaney]

Hello, I moved house on Tuesday and despite the Parental Controls being switched off I am unable to access a number of sites (https://nordvpn.com) for example.

I have contacted support every day since moving but they just keep saying it is switched off.

Help!

[David_Bn]

Thanks for reaching out to us @billflaney, and a very warm welcome to our Community Forums!

Sorry to hear of the issues experienced with child Safe.

Check out the envelope in the top right hand corner for a private message from me, and I'll aim to have this resolved for you

Thanks,

David_Bn