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no rf signal detected

wazzawar1981
Joining in

I have no idea what happened as this morning been working all Morning until 12 it stops working and WiFi symbol is solid green and the line below flashing light green, I have restarted the hub and I check cable and I got inside the hub and it say that no rf signal detected, no idea what it means or how to fix it, I try switch off WPS still no, i have restarted the hub like a new hub still no no idea what it means or how to fix i, I booked engineer to come in Thursday but really need now as my disabled son needs tablet to watch amd we have no internet in house at all, is there a way to get work before engineer come

2 REPLIES 2

goslow
Alessandro Volta

Have you tried the automated service status number 0800 561 0061 to check for any faults in your area?

Matthew_ML
Forum Team
Forum Team

Hey wazzawar1981, thank you for reaching out and I am so sorry to hear about this.

Since this post I can see you've spoke to the team, did they manage to get everything sorted for you?

Matt - Forum Team


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