Forum Discussion

jjaggii's avatar
jjaggii
On our wavelength
10 months ago

True Detective

When I access True Detective On Demand, every episode in every season gives me the option to watch it on Sky Showcase (because I'm a subscriber). That is, all except one episode, Series 2 Episode 5, which does not have the Sky Showcase option. Only the Buy option. See  pics below

How do I go about getting this fixed?

Many thanks

  • japitts's avatar
    japitts
    10 months ago

    Agreed - I can replicate this. Someone's forgotten to upload the asset into the box-sets section.

    VM staff should pick this post up in a day or so, I'll mention it in the closed-VIP section of the forum too.

  • japitts's avatar
    japitts
    Very Insightful Person
    10 months ago

    Agreed - I can replicate this. Someone's forgotten to upload the asset into the box-sets section.

    VM staff should pick this post up in a day or so, I'll mention it in the closed-VIP section of the forum too.

    • Wibbers101's avatar
      Wibbers101
      Joining in
      9 months ago

      Hi, the issue with season 2 episode 5 has still not been resolved and is still only a bit option not added to showcase. Could this be rectified as soon as possible please.

       

      david

      • John_GS's avatar
        John_GS
        Forum Team
        9 months ago

        Hi Wibbers101 

        Thanks for coming back to the thread. Apologies it's not sorted. We've chased this up for you 🙂

        Best wishes.

  • Steven_L's avatar
    Steven_L
    Forum Team
    10 months ago

    Hey jjaggii,

    Welcome to the community and thanks for taking the time to post here on the forums. 

    I have reported this to our team and they will be getting this issue investigated, we will get back to you as soon as we have any further updates.

    Kind Regards,

    Steven_L