projectile
2 years agoTuning in
VM connect app not detecting Hub 5
Hello.
Recently had virgin media service installed with Hub 5.
I would like to control the WiFi remotely by pausing individual devices. I understand the VM connect app can do this.
However I'm struggling to get my VM connect app to detect the Hub 5.
Tried the following troubleshooting steps;
1. Rebooting the Hub 5.
2. Disabling mobile data on my phone.
3. Clearing app cache.
4. No VPN enabled.
Please help
Can i ask are u conntected to the router on wifi when useing the app??
what stage are u in the app when it does not work is it the check my set up