iOS VM Connect App - Test Hub Speed Fails

[johnsmclean]

Hi,

have upgraded to Volt Gig 1. Have had no success using the iOS VM Connect App for hub testing with previous router, thought this new improved router would fix it. Hasn’t. Any suggestions?

TIA

John

[Ashleigh_C]

Hi there @johnsmclean 

Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

I am so sorry to hear that you have faced this issue with the Connect App! Can I ask what exactly happens when you try to use the app?

[Client62]

To run VM's Realspeed test we can also use this link :

https://www.samknows.com/realspeed/

Once the test begins click on: Run full test to include: Latency, Jitter, Packet loss & Upload speed