Upload speed not mirroring download speed gig2 symmetrical

[Rdruss]

I had my supply installed on Saturday and the download speeds are great. I have the 2gig symmetrical add on but getting about 1200mb/s upload. I appreciate it is above the minimum but seems way off the expected? Anyone any experience of this?

 

 

[Tudor]

What are the values on the settings in the hub?

[Rdruss]

I can’t find the values? I looked in configuration?

[Cardiffman282]

Please copy and paste all of the tables in that tab here. 

[Rdruss]

  

  

 

[Cardiffman282]

Hmmm. I'll admit to being a newbie with 5x stats but every day is a school day etc. Double check your package online to confirm that the upgrade is in effect (sometimes a Hub power cycle is needed to take one). There is also this post on the importance of clean connection points with Xgs-pon https://community.virginmedia.com/t5/Networking-and-WiFi/Virgin-Media-Hub-5x-keeps-disconnecting-man... 

[chriscdotcodot]

The 1200 upload speed you're showing is very normal for a 1gig package. I'd guess they've got you misconfigured with 2gb down, 1 gig up. 

[chriscdotcodot]

my above is incorrect - Well don't I look silly I can't edit my previous post. 1120-1140 is the norm for the 1gig. Yours does seem to be too high for that.  I'd personally be calling up and asking for some support.

[Rdruss]

Thanks for the advice. The problem seems to have resolved itself now.