Stripped cable and exposed wires entering brown box

[cannadentist]

On the cable entering my property, one half of it is stripped, with exposed wires, near the entry to the brown box.  I've attached a photo.

Is this considered acceptable? Is it likely to cause problems? I have been experiencing issues with disconnections and poor upload speeds + upstream modulation at to 16 qam nearly all the time.  Several tech visits have failed to resolve.

[jb66 · Accepted solution]

That's the old phoneline wire that's not used anymore and has nothing to do with your broadband, you can just push it back into the omnibox

[cannadentist]

@jb66 Mystery solved. Thanks for answering!