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Monaghan97
Joining in

on ‎20-08-2024 14:01

Hi

 

I'm a new customer and ordered broadband on the 15th August, with a delivery date of 21st August 

 

Didn't receive anything yesterday, and the only emails I've received are confirmation of the order and pre contracts. I don't have any account details so I can't check anything.

 

Is anyone here able to provide me an update?

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Ashleigh_C
Forum Team
Forum Team

a month ago

Hi there @Monaghan97 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced an issue with your install but I'll be happy to check on this with you via a private message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

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