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Relocate external cable

mattygg
On our wavelength

on ‎15-01-2024 18:15

Good Evening

I currently have a cable running through my garage to the back of my house and into a VM box in my kitchen.

However, i am due to be having my garage converted and the VM cable will need moving. I have been on the VM website and cannot find any option to arrange this.

I believe there may be a £25 fee, which i am happy with.

Could one of the admins please send me a note so i can try and book someone in.

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

on ‎15-01-2024 18:21

 Yes, a standard non fault call out fee of £25.  It will take a day or two for a VM Mod to pick this up and discuss with you directly.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Matthew_ML
Forum Team
Forum Team

on ‎18-01-2024 08:18

Hey mattygg, thank you for reaching out and no problem at all.

You are correct in the matter of an one off £25 fee.

I will send you a PM now so we can look at booking this in.

Matt - Forum Team


New around here?

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