on 10-03-2024 15:03
My cover is also missing
on 10-03-2024 15:11
Good luck getting a replacement. I’m still waiting for someone to arrange to replace mine over a year after it went missing.
on 12-03-2024 15:20
Hi @Jilly414 👋 Thank you for your post and welcome to the Virgin Media Community 😀
In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel