Outside cable box cover damaged

[vross]

Hey everyone, our outside cable box is damaged (see below). I understand that if people post here, then a mod might be able to pick it up and help(???)

Though if anyone has any better suggestions / advice regarding what we should do, please let us know! 

[Client62]

Report damaged equipment

https://www.virginmedia.com/help/reportingdamage

[vross]

Thank you but that link says 'The Virgin Media O2 equipment is where we keep our transmission kit on the street...' so it seems it's applicable to damage on public property but not private, unless I'm mistaken?

[Martin_N]

Hi vross,

Thank you for your post. We can certainly get this fixed for you. 

I will private message you now to confirm your details. 

^Martin