a week ago
The email from Virgin after signing up said it would be delivered on September 4th. There was no confirmation of delivery date and the self installation pack has not been delivered.
Sunday
Morning @gam637
Thanks for posting and welcome to the community.
Sorry to hear this - can you please call the Sales team on 0800 183 1234. Give them your full details, name/address, they'll assist further with this.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill