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Emjay1981's avatar
Emjay1981
Joining in
2 years ago
Solved

New install

So I received my hub3 quick installation kit today (never used virgin before ) plugged it all in 2 hours later no solid white light still flashing green. So I called an advisor went through the proce...
  • Adduxi's avatar
    Adduxi
    2 years ago

    Cable could be disconnected in the street cabinet.?  It may be you need a manned install.

Adduxi's avatar
Adduxi
Very Insightful Person
2 years ago

Cable could be disconnected in the street cabinet.?  It may be you need a manned install.

  • Emjay1981's avatar
    Emjay1981
    Joining in
    2 years ago

    Well contacted them for the 3rd time they are sending an engineer out Thursday. 

    Thank you for your help 😁 much appreciated