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New customer

Tolley1980
Joining in

Hi I’m a new customer with a hub 3 do I need to activate the services or are they done automatically thanks

2 REPLIES 2

jpeg1
Alessandro Volta

The Hub should connect automatically, but if it doesn't call 0800 953 9500 with your account details and the Hub MAC no. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

John_GS
Forum Team
Forum Team

Hi @Tolley1980 

Thanks for posting, welcome to the community and also Virgin Media 🙂

I can see you've spoke to the team since posting and booked an engineer visit.

Please let us know how this goes or if you need further assistance.

John_GS
Forum Team


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