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New Hub 5 not working - blue flashing light

m0bov
Tuning in

on ‎07-08-2024 18:00

So I've had a new Hub 5 sent to me after upgrading to 1Gig. It sits on the blue flashing light for sometime, then the solid white.

I called up support, all they can do is book a tech. Seems a bit extreme, my old Hub 3 I'm told I can re connect, but surely there is something they can do their end?

Full House with 1Gb. 2x V6s hard wired, SH5 in Modem Mode with Ubiquiti Router. Ubiquiti Wifi Points, IP CCTV and Sonoff Smart switches; Philips Hue, Synology NAS. Whole house wired with CAT5e.
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2 REPLIES 2

m0bov
Tuning in

on ‎07-08-2024 19:05

All sorted

Full House with 1Gb. 2x V6s hard wired, SH5 in Modem Mode with Ubiquiti Router. Ubiquiti Wifi Points, IP CCTV and Sonoff Smart switches; Philips Hue, Synology NAS. Whole house wired with CAT5e.
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Zach_R
Forum Team
Forum Team
In response to m0bov

a month ago

Hi @m0bov,

Thank you for your posts and welcome back to our community forums. We're here to help.

I'm sorry to hear of your recent Hub 5 issues, but it's great to know that these have now been sorted out for you. Please do let us know if there's anything more that we can help you with.

Thanks,
 


Zach - Forum Team
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