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AnastieByte's avatar
AnastieByte
Tuning in
9 months ago
Solved

Just signed up but not showing Blue Light Discount

I signed up for 1Gb last week via Virgin rep. I explained if I joined online I would get the Blue Light Discount. He said there was no need to do it online as he can apply the discount. However, on ...
  • John_GS's avatar
    John_GS
    9 months ago

    Hi AnastieByte 

    Thanks for coming back to us. Rolling Credits wouldn't be on the contract. They are added in the background. I'll send you a PM now to assist further.

    Best wishes.

AnastieByte's avatar
AnastieByte
Tuning in
9 months ago

Hi Matt

I cant see my bill yet as I only have my contract and the installation is 2 weeks away which is why I presume I cant see my bill or the discount?

John_GS's avatar
John_GS
Icon for Forum Team rankForum Team
9 months ago

Hi AnastieByte 

Thanks for coming back to us. Rolling Credits wouldn't be on the contract. They are added in the background. I'll send you a PM now to assist further.

Best wishes.