Solved
my discounts have been removed
my discounts have been removed after i moved house now iv only had virgin for 6 months and now iv been handed a £144 bill
i need to speak to a virgin employee the contact line is no good
Forum Discussion
my bill should have been £66
i need to speak to a virgin employee the contact line is no good
Hi matt4378 👋 Thank you for your posts and welcome to the Virgin Media Community 😀
We're sorry to hear about what's happened 😔
How have you been made aware that your discounts have been removed? Also, have you been given any sort of explanation as to why this has happened and what will be done to rectify the situation?
Please pop back to us at your earliest convenience.
Regards,
DanielI moved on the 25th of November my bill was £33. Now iv just had it installed and im being chaged £72 so in January i have to pay 144
