Hub 5 part of password missing from label

[agtom]

I have just had my hub upgraded from Hub 4 to Hub 5.  I am trying to access the Hub5 but the access details on the label on the base of the unit have only partly been printed.  The hub settings only states http://192 and the password the first 8 alpha characters. Through internet searches i have established the ip address should be 192.168.0.1. Can i find out the default password by the units serial number?

[Cardiffman282]

The VM forum team might possibly have some sort of database of all hub passwords otherwise I think you will need a new hub unfortunately. 

[Steven_L]

Hey agtom,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your router. I would be happy to take a further look into this for you and we most likely will need to replace your router but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L