First installation

[Markc212]

I have got the router all set up but out the back is a cable to Push in the box but the only space I've got in the box has a cable with a plug on it so I'm stuck and  don't know how to proceed 

[Client62]

VM now supply a coax cable that push fits over the threaded socket found on the rear of the hub.
Expect the plug to need a firm push onto the threaded sockets of the wall and the Hub.

[Zach_R]

Hi @Markc212,

Thank you for your post and welcome to our community forums. We're here to help.

We're sorry to hear you're having a bit of trouble with completing your self-install of the equipment. Do you still need help with this? If so, would you mind providing a photo of what it is you're referring to so we can advise fully?

Thanks,