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Extra white cable needed

Claire2605
Joining in

on ‎13-02-2024 19:41

Hi i have recently had virgin TV installed and there isnt enough of the white cable that goes from the tv box to the wall so i cant actually move it from were it was installed. Needs to be moved from the middle of the room. Where can i get this please

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3 REPLIES 3

Tudor
Very Insightful Person
Very Insightful Person

on ‎13-02-2024 21:42

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Roger_Gooner
Alessandro Volta

on ‎14-02-2024 01:31

Or you might get a longer HDMI cable to connect TV to box.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection
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Steven_L
Forum Team
Forum Team

on ‎16-02-2024 15:58

Hey Claire2605,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your TV cabling, have you been able to speak to the team to get this arranged since you last posted or do you require assistance to get an appointment booked in?

Kind Regards,

Steven_L

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