360 remote flashing white
Hi
my 360 remote is flashing white on the top right corner when I press buttons. Is this ok as it hasn’t done this before. I’ve only had the box a little over a week and the engineer was here on Saturday for another different issue and then this started happening with the remote the next day.
I don’t have any other boxes.
Thanks
Hi DHam
Welcome back to the Community Forums.
The remote does flash white when it's loading, so as long as you still have access to everything and it still works fine when you press a button, it's nothing to worry about.
You can try factory resetting the remote to ensure it's full paired and connected to the set-top box.
Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing.
Another method is to put the box into Pairing Mode by pressing the Standby/On button on the front of the box for 10 seconds. Then using the 360 remote control, press and hold the 'TV' button and the '0' button together for 10 seconds.
Keep us posted should you've any further issues at all.
