Showing results for 
Search instead for 
Did you mean: 

Buffering constantly

Joining in

Hi all, 

Why does my internet keep dropping off and I get buffering all the time with the live TV? 

Im so frustrated with it 


Very Insightful Person
Very Insightful Person

Is your live TV using a VM TV box? And if so, which one? TiVo, V6, TV360 or Stream? 

Stream will be using your home broadband, TiVo, V6 or TV360 won't be.

Others will be along shortly with more internet tips, but as an instinctive first step - are these problems only evident on wireless connections, or do they also happen with hard-wired Ethernet connections?

The latter would be a broadband problem, the former could be an in-home wireless issue.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks