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Broadband down in NP18 area - red flashing lights on HUB

croma
On our wavelength

3 weeks ago

My broadband has gone down for the last hour, red light flashing on hub. Service status checker shows service is working but I have no service. VM pls assist . thanks 

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

3 weeks ago

Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Ayisha_B
Forum Team
Forum Team

2 weeks ago

Hi @croma 👋

Welcome back to our Community Forums and thanks for your post. 

I am sorry for the downtime.

How have things been since posting?

Ayisha_B
Forum Team

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