Anyone else in the HA9/Wembley area or nearby having broadband issues?

[myss]

It went off this morning for about 5-10 minutes, not too bad. But now just went for about 30 minutes and the check status says everything's fine! I did the check on the hub even though I didn't think it was that. VM then ran a check and lo and behold, it's now working.

I'm hoping that's the last of it, but I'm just wondering it anyone else had experienced the same.

[Gareth_L]

Hello myss.

Thanks for your post and welcome back to our community. 

Sorry to hear about the loss of service on Saturday. We did have a few customers report loss of service over the weekend, which was due t the adverse weather conditions.

How are things looking now?

Please can you let us know if you need further support.

Gareth_L 

[myss]

Hi Gareth,

Thanks for the reply. The broadband service did settle and VM asked me to arrange an appointment for one of their engineers to come and have look to make sure everything was working as well as it should, which happened on last Saturday (28/09). 

[Akua_A]

Glad to hear this @myss Please continue to monitor the service and let us know if you need any further help. We will do our best to help from here.

Thanks,