on 24-02-2024 00:18
Hi, over the last few days, I've been having issues at night with the wifi speeds just been slow. I never had the problem but at night, it becomes slow between 10 pm and 6 am.
Does anyone have any ideas?
In the manchester area
on 24-02-2024 02:42
First thing is to check for any “known network" issues in your location - Look in 2 places
1) Try the “check service,”Area status webpage (https://www.virginmedia.com/help/service-status)
2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.
Secondly, are your issues only evident on wifi connections or do you see them at the same times on devices connected on ethernet cables? If you don't know, can you check on one to help diagnose whether it is just a wifi issue or it could be network connection/Hub related?