Accidentally bought an adult channel night ticket
Hi! I think I accidentally bought an adult channel night ticket few minutes back. I was browsing channels when I came across an adult channel and it asked me to enter pin. I inserted the pin once thinking that it will give a preview of the channel, but then a pop-up message appeared saying I’ve purchased a night ticket from 10pm-5:30am without me even realising that I made a purchase. I was only browsing the channels and I was under the impression that you need to be warned before making a purchase and being asked for the pin twice. I immediately switched to another regular channel and did not even watch that adult channel, as it was not my intention to watch it. Can someone from Virgin Media please help me check this and cancel it if necessary? Thanks a lot in advance.
Hello again amitjha.
Thanks for your reply.
So we can look at refunding this charge for you. I'll need to send you a private message to pass security.
If you can check the envelope at the top right of your screen that would be great.
Gareth_L