Forum Discussion

jbraner's avatar
jbraner
Dialled in
2 years ago
Solved

setting up wifi pods

Hi, I've just switched to a Volt package (many thanks to the forum admin who helped me with this) so I can get some wifi pods to help with my wifi coverage in my flat (some new wireless hifi stuff n...
  • jbrennand's avatar
    jbrennand
    2 years ago

    See this re pods...

    VM Wifi is now “guaranteed” to 30 Mbps/room it’s now called… Wifi Max
    See if anything in here helps….

    https://www.virginmedia.com/wifi-max

    You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a day or two and they will sort the first one for you. If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible - if you are - it is clearly stated on the webpage.

    Then,

    See if anything in message 5 in this thread helps to connect Pods…

    https://community.virginmedia.com/t5/Networking-and-WiFi/WiFi-boosters-needed/m-p/5122436#M497217

jbrennand's avatar
jbrennand
Very Insightful Person
2 years ago

See this re pods...

VM Wifi is now “guaranteed” to 30 Mbps/room it’s now called… Wifi Max
See if anything in here helps….

https://www.virginmedia.com/wifi-max

You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a day or two and they will sort the first one for you. If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible - if you are - it is clearly stated on the webpage.

Then,

See if anything in message 5 in this thread helps to connect Pods…

https://community.virginmedia.com/t5/Networking-and-WiFi/WiFi-boosters-needed/m-p/5122436#M497217

  • jbraner's avatar
    jbraner
    Dialled in
    2 years ago

    [quote]However, once you receive the pod(s) you should be aware of the following requirements for the pods to work with any of the VM hubs.

    The Hub must be in 'Router Mode' and not have been changed to 'Modem Mode'
    Channel Optimisation must be left on
    The SSIDs must be the same and broadcast enabled
    The SSID must be password protected
    The Passphrases of the SSIDs must match
    As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home.[/quote]

    So, this comes back to the setting the same SSID for both bands. Maybe I'll just disable 5G to get things working - then enable it later.

    [quote]Just ensure you place the pod in an area of good coverage, keeping in mind it extends the signal it receives.

    So, you want the pod extending a good signal, not a bad one. [/quote]

    Yeah, I get this. The problem is how to know if the pod is getting a good signal (did I put it too far from the router). Maybe the app will help.

     

  • jbraner's avatar
    jbraner
    Dialled in
    2 years ago

    Then,

    See if anything in message 5 in this thread helps to connect Pods…

    https://community.virginmedia.com/t5/Networking-and-WiFi/WiFi-boosters-needed/m-p/5122436#M497217

    It says

    However, once you receive the pod(s) you should be aware of the following requirements for the pods to work with any of the VM hubs.

    The Hub must be in 'Router Mode' and not have been changed to 'Modem Mode'
    Channel Optimisation must be left on
    The SSIDs must be the same and broadcast enabled
    The SSID must be password protected
    The Passphrases of the SSIDs must match
    As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home.


    So, this comes back to the setting the same SSID for both bands. Maybe I'll just disable 5G to get things working - then enable it later.