on 18-06-2024 03:11
Just lately my internet keeps disconnecting, I reconnect by resetting the network adapter, after updating every driver, resetting windows, repairing windows and checkiing cables and pc components, I tested the router and it came back with ethernet problems, so I unplugged all ethernet cables from the superhub 5 except my pc and ran the test, all was perfect, then I plugged the TV into the ethernet and ran the test, all fine, as soon as I add my eufy cctv hub ethernet or my laptop ethernet the test fails again. Is it the superhub? does it need replacing?
Answered! Go to Answer
23-07-2024 17:41 - edited 23-07-2024 17:43
Pc has had all drives wiped, windows re-installed, left on test for 6 hours connected to the internet at the technicians house. but within 15 minutes here it has disconnected twice (3 times as it disconnected whilst writing this), I've ordered a new ethernet cat 7 cable to see if it is that, but if not I'm at a loss as to what is causing the problem. Without another pc to connect to this hub I cannot, for certain, tell if it is the hub. The troubleshooter states default gateway was... unavailable (I think) but last time running the troubleshooter, it connected while it was running. I have been downloading in Steam while writing this and in the past, using Steam, ubisoft or any other game portal, while using the internet usually causes a disconnect.
on 23-07-2024 18:02
Try a different NIC on your computer. HP USB 3 to GB network adaptors are about £10 from eBay.
on 23-07-2024 23:11
I have plugged the ethernet cable into the motherboard and so far it appears stable so it may well be the NIC I have been using