nat error ps5

[BATCH007]

3 ps5s in different houses with same isp get nat error can't test connections or start Fortnite without ethernet.. how to fix it.. was fine yesterday. thanks..

[BATCH007]

i dont play competitive gaming on wifi mate i use cat 8 ethernet.. via pc

[legacy1]

Your BQM to hub looks ok not great but this does not tell you if Ethernet is fine test with hub in modem mode

[BATCH007]

• Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
• 25 331000000 3.3 40.4 QAM256 25
• 1 139000000 3.8 40.4 QAM256 1
• 2 147000000 3.9 40.4 QAM256 2
• 3 155000000 3.8 40.4 QAM256 3
• 4 163000000 3.9 40.4 QAM256 4
• 5 171000000 3.7 40.4 QAM256 5
• 6 179000000 3.8 40.4 QAM256 6
• 7 187000000 3.9 40.4 QAM256 7
• 8 195000000 3.8 40.4 QAM256 8
• 9 203000000 3.9 40.4 QAM256 9
• 10 211000000 3.9 40.4 QAM256 10
• 11 219000000 4 40.4 QAM256 11
• 12 227000000 3.9 40.4 QAM256 12
• 13 235000000 3.9 40.9 QAM256 13
• 14 243000000 4 40.4 QAM256 14
• 15 251000000 3.9 40.4 QAM256 15
• 16 259000000 4.1 40.4 QAM256 16
• 17 267000000 3.9 40.9 QAM256 17
• 18 275000000 3.5 40.4 QAM256 18
• 19 283000000 3.5 40.4 QAM256 19
• 20 291000000 3.4 40.4 QAM256 20
• 21 299000000 3.9 40.4 QAM256 21
• 22 307000000 4 40.4 QAM256 22
• 23 315000000 3.8 40.9 QAM256 23
• 24 323000000 3.6 40.4 QAM256 24
• 26 339000000 3.5 40.9 QAM256 26
• 27 347000000 3.6 40.4 QAM256 27
• 28 355000000 3.4 40.4 QAM256 28
• 29 363000000 3.5 40.4 QAM256 29
• 30 371000000 3.5 40.4 QAM256 30
• 31 379000000 3.4 40.4 QAM256 3

 packet loss, last guy said there was a fault outside that never got fixed.

[BATCH007]

still getting packet loss

[BATCH007]

yeah its just getting tiring now bro no one even replies to help 

[Gareth_L]

Hello BATCH007.

Thanks for replying.

How has things been since your last post.

We have run a full health check on your hub from here and cannot see anything wrong.

It would be possible to arrange an engineers appointment here if you like.

Gareth_L

[BATCH007]

please can someone help with the connection.. high ping. packet loss. its so bad.. im gonna get a new isp

[IPFreely]

Shows no loss besides a couple of instances corresponding with high latency but a reconnection about 1am.

I'm going to guess you're in an HMO with multiple people on the connection. It looks as though one of them is using all the upload capacity. Spikes 1pm, 7pm, 9pm fit that.

Also possibility the area network is heavily utilised. Are you in a student HMO with a bunch of others around you? Usage is usually heavy in those as each modem is handling 2 or 3 regular households worth of data and the latency doesn't fit the pattern seen in 'regular' congestion: it starts later and ends later. 

[Zach_R]

Hi @BATCH007, 

I'm sorry to hear your connection issues are ongoing.

To clarify, you're saying that this is happening in different homes and as such different accounts? Is it only the PS5 devices that appear to be impacted?

Thanks,
 

[BATCH007]

 

no mate, im getting 40 60 ping packet loss constantly with cat 8 and wireless.. even the bqm monitor you can see packet loss.. there's something wrong with the connection.. no idea if the faul outside was even fixed because it's only me in my square with virgin media.. it's so bad..