check network status

[willows2]

I am seeing random high pings over 200ms at random times.

I already have a 6db Attenuator on my hub 5

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	362000000	10.9	39	QAM 256	1
2	370000000	10.4	39	QAM 256	2
3	378000000	9	39	QAM 256	3
4	386000000	8.5	39	QAM 256	4
5	394000000	8.6	39	QAM 256	5
6	402000000	8.6	39	QAM 256	6
7	410000000	8.6	39	QAM 256	7
8	418000000	8.5	39	QAM 256	8
9	426000000	8.4	39	QAM 256	9
10	434000000	8.3	39	QAM 256	10
11	442000000	8.3	39	QAM 256	11
12	450000000	8.4	39	QAM 256	12
13	466000000	8.2	39	QAM 256	14
14	474000000	8	39	QAM 256	15
15	482000000	8	39	QAM 256	16
16	490000000	7.9	39	QAM 256	17
17	498000000	7.7	39	QAM 256	18
18	506000000	7.5	39	QAM 256	19
19	514000000	7.6	39	QAM 256	20
20	522000000	7.6	39	QAM 256	21
21	530000000	7.6	39	QAM 256	22
22	538000000	7.5	39	QAM 256	23
23	546000000	7.4	39	QAM 256	24
24	554000000	7.5	39	QAM 256	25
25	562000000	7.4	39	QAM 256	26
26	570000000	7.5	39	QAM 256	27
27	578000000	7.5	39	QAM 256	28
28	586000000	7.3	39	QAM 256	29
29	594000000	7.2	39	QAM 256	30
30	602000000	7.2	39	QAM 256	31
31	610000000	7.3	39	QAM 256	32

[willows2]

Could it be an area fault?

It seems when my connection gets bad I notice the 10.9db appear.

[willows2]

i was talking to someone called vikki, they said theres an area fault but that was 2 weeks ago.

And I havn't heard anything back yet.

[carl_pearce]

Does this status checker still state an ongoing issue?

https://www.virginmedia.com/help/check/status

[willows2]

NO. It says no issues found.

But i did get a text message from virgin saying there was an issue, they never told me they fixed it. I am still waiting on vikki to let me know if its been fixed its been two weeks now.

[Tudor]

Need the full upstream stats as well as a full  downstream stats. Upstream are just as important. 

[legacy1]

likely upstream utilisation hit high in your area 

[willows2]

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

0	49600000	38.3	5120	QAM 64	1
1	43100000	38.3	5120	QAM 64	2
2	36600000	38.3	5120	QAM 64	3
3	30100000	38.3	5120	QAM 64	4
4	23600000	38.5	5120	QAM 64	5

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

0	ATDMA	0	0	1	0
1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0

[willows2]

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	362000000	11	39	QAM 256	1
2	370000000	10.7	39	QAM 256	2
3	378000000	9.2	39	QAM 256	3
4	386000000	8.6	39	QAM 256	4
5	394000000	8.6	39	QAM 256	5
6	402000000	8.7	39	QAM 256	6
7	410000000	8.7	39	QAM 256	7
8	418000000	8.6	39	QAM 256	8
9	426000000	8.5	39	QAM 256	9
10	434000000	8.4	39	QAM 256	10
11	442000000	8.4	39	QAM 256	11
12	450000000	8.5	39	QAM 256	12
13	458000000	8.4	39	QAM 256	13
14	466000000	8.3	39	QAM 256	14
15	482000000	8.1	39	QAM 256	16
16	490000000	8	39	QAM 256	17
17	498000000	7.8	39	QAM 256	18
18	506000000	7.7	39	QAM 256	19
19	514000000	7.7	39	QAM 256	20
20	522000000	7.7	39	QAM 256	21
21	530000000	7.7	39	QAM 256	22
22	538000000	7.6	39	QAM 256	23
23	546000000	7.6	39	QAM 256	24
24	554000000	7.6	39	QAM 256	25
25	562000000	7.5	39	QAM 256	26
26	570000000	7.7	39	QAM 256	27
27	578000000	7.6	39	QAM 256	28
28	586000000	7.5	39	QAM 256	29
29	594000000	7.3	39	QAM 256	30
30	602000000	7.4	39	QAM 256	31
31	610000000	7.4	39	QAM 256	32

3.0 Downstream channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	39	0	0
2	Locked	39	0	0
3	Locked	39	0	0
4	Locked	39	0	0
5	Locked	39	0	0
6	Locked	39	0	0
7	Locked	39	0	0
8	Locked	39	0	0
9	Locked	39	0	0
10	Locked	39	0	0
11	Locked	39	0	0
12	Locked	39	0	0
13	Locked	39	0	0
14	Locked	39	0	0
15	Locked	39	0	0
16	Locked	39	0	0
17	Locked	39	0	0
18	Locked	39	0	0
19	Locked	39	0	0
20	Locked	39	0	0
21	Locked	39	0	0
22	Locked	39	0	0
23	Locked	39	0	0
24	Locked	39	0	0
25	Locked	39	0	0
26	Locked	39	0	0
27	Locked	39	0	0
28	Locked	39	0	0
29	Locked	39	0	0
30	Locked	39	0	0
31	Locked	39	0	0

[willows2]

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	362000000	11	39	QAM 256	1
2	370000000	10.7	39	QAM 256	2
3	378000000	9.2	39	QAM 256	3
4	386000000	8.6	39	QAM 256	4
5	394000000	8.6	39	QAM 256	5
6	402000000	8.7	39	QAM 256	6
7	410000000	8.7	39	QAM 256	7
8	418000000	8.6	39	QAM 256	8
9	426000000	8.5	39	QAM 256	9
10	434000000	8.4	39	QAM 256	10
11	442000000	8.4	39	QAM 256	11
12	450000000	8.5	39	QAM 256	12
13	458000000	8.4	39	QAM 256	13
14	466000000	8.3	39	QAM 256	14
15	482000000	8.1	39	QAM 256	16
16	490000000	8	39	QAM 256	17
17	498000000	7.8	39	QAM 256	18
18	506000000	7.7	39	QAM 256	19
19	514000000	7.7	39	QAM 256	20
20	522000000	7.7	39	QAM 256	21
21	530000000	7.7	39	QAM 256	22
22	538000000	7.7	39	QAM 256	23
23	546000000	7.6	39	QAM 256	24
24	554000000	7.6	39	QAM 256	25
25	562000000	7.5	39	QAM 256	26
26	570000000	7.7	39	QAM 256	27
27	578000000	7.6	39	QAM 256	28
28	586000000	7.5	39	QAM 256	29
29	594000000	7.3	39	QAM 256	30
30	602000000	7.4	39	QAM 256	31
31	610000000	7.5	39	QAM 256	32

3.0 Downstream channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	39	0	0
2	Locked	39	0	0
3	Locked	39	0	0
4	Locked	39	0	0
5	Locked	39	0	0
6	Locked	39	0	0
7	Locked	39	0	0
8	Locked	39	0	0
9	Locked	39	0	0
10	Locked	39	0	0
11	Locked	39	0	0
12	Locked	39	0	0
13	Locked	39	0	0
14	Locked	39	0	0
15	Locked	39	0	0
16	Locked	39	0	0
17	Locked	39	0	0
18	Locked	39	0	0
19	Locked	39	0	0
20	Locked	39	0	0
21	Locked	39	0	0
22	Locked	39	0	0
23	Locked	39	0	0
24	Locked	39	0	0
25	Locked	39	0	0
26	Locked	39	0	0
27	Locked	39	1	0
28	Locked	39	0	0
29	Locked	39	1	0
30	Locked	39	1	0
31	Locked	39	0	0

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

33

94

4K

1840

QAM 4096

1108

3.1 Downstream channels

Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)

33

Locked

40

7.5

13347071

0