Checking service status

Question

When I check service status I get a response saying that they cannot connect to my TV or to broadband. The TV and Broadband are working (I checked because I recently got sky sports and wanted to check that everything was working as picture quality on some of thoe channels is very poor).

So, is any one else having similar problems when checking service status?

Client62 · Answer

We use both of these options to check service status :Call 0800 561 0061 – this is an automated number.https://www.virginmedia.com/help/check/status/identification/identify

scrd01 · Answer

getting the same right now both showing problematic and unable to check&nbsp;no problems thoBut had a tech visit recently he's not over impressed by it&nbsp;

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Checking service status

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