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blocked domain? - no email

philt
Up to speed

Is it possible that my VM Hub3 has blocked access to one domain?
(this is a domain that I own and use for my email)

I have no problems accessing a that domain via 4G on a mobile device, or from external servers (i.e. an SSL checker).
The only problem is via the VM hub. A ping and traceroute (from within the hub) are failing.

I have logged a ticket with my hosting company to see if they have blacklisted my IP address for some reason.

if the domain/IP is blocked within the VM Hub, is there any way I can find this in the hub dashboard?  and then unblock it?

4 REPLIES 4

legacy1
Alessandro Volta

Its likely VM DNS

run

nslookup your domain

and 

nslookup your domain 1.1.1.1

---------------------------------------------------------------

philt
Up to speed

I tried the nslookup - both versions resolve to the same IP address (this is the correct address).

 

philt
Up to speed

RESOLVED:
Host had blacklisted my Router IP.
All reset now.

newapollo
Very Insightful Person
Very Insightful Person

Hi @philt 

Thanks for updating the thread, pleased to see that your host has unblocked your ip address.

Hopefully it's not blacklisted anywhere else. https://www.blocked.org.uk/ 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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