POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
For the last couple of months I have been having high ping and high packet loss AGAIN on ethernet connection. I use the internet for gaming, streamer and for work (which is a problem right now). I pay for 250 download and im not even sure about uploa...
Could anyone help me out ordering a wifi pod please?I am on a Volt package which should allow me to order wifi pods for free, I've tried using the Connect app and scanned the house and noticed a couple of wifi dead zones or slow wifi, app says a wifi...
We recently upgraded our package to 1 gig and spoke to an advisor that said we would get a Hub 5x, the upgrade went through today, strangely our wifi is much slower near our Pod wifi extender (only getting 25Mbs)I asked Virgin Help via WhatsApp & the...
I have been signing into the National Lottery website from my iPad for over a year. Today when I tried to go to the website I was denied access as the website said my IP address was outside of the UK.I have checked my IP address on a site whatsmyip.c...
Hi,I have 1gig virgin wifi max so I am entitled to up to three pods. I ordered a first pod, which arrived however I am still having connectivity issues in parts of the property. When I try to order another pod on the website it says I need to call or...
Hi,I'm virgin media small business customer. I have internet connection through Virgin Media. I need to move Wifi router location in my house. How can I get appointment for this service? and how much it it will cost me?Cheers,Aamir
Evening,I received a wifi pod 2 days ago to help with the wifi signal in my son's bedroom. We already have 1 pod which is working correctly on the other side of the house. Plugged the new one in but it just flashed away for several hours. Contacted t...
I'm having trouble logging in to the Hub 4. On first going to 192.168.0.1 it takes forever to respond (20 mins last time!).Then, after entering password, I'm still waiting for a response 20 mins later!I assume there are simple settings that need chan...
We’ve had a constant red light on our hub for a while now and no problems other than TiVo pixellating and buffering a lot but that seems to be normal for us nowadays. I’ve been looking into the red light issue and I’m concerned to see that it could b...
Hello,My internet went down yesterday, the power light is flashing green and wifi light solid green, in the box outside where the boostral 710 sits the opt in light is solid red, the PWR light is green and opt out light is off. All connections are se...
