Forum Discussion

rva's avatar
rva
Just joined
10 months ago

Unable to access this website

Hi,

I am trying to access intercom but not able to do so. It says refused to connect.

Tried this with other providers, seems to be blocked on Virgin only

Website is www.intercom.com

Thanks.

 

blocked
firewall
VIRGIN
vpn
Website
  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    10 months ago

    I can access the website. Also, here are my trace routes.

    C:\>tracert intercom.com

Tracing route to intercom.com [54.192.137.113]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3     8 ms    11 ms     9 ms  haye-core-2b-ae36-650.network.virginmedia.net [80.3.178.221]
  4     *        *        *     Request timed out.
  5    12 ms    11 ms    12 ms  tcl5-ic-7-ae0-0.network.virginmedia.net [213.105.11.198]
  6    11 ms    12 ms    11 ms  host-213-104-85.214.not-set-yet.virginmedia.net [213.104.85.214]
  7    46 ms    11 ms    50 ms  52.94.46.2
  8    11 ms    11 ms    13 ms  54.239.100.19
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14    13 ms    14 ms    15 ms  150.222.132.9
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20    16 ms    13 ms    13 ms  server-54-192-137-113.lhr62.r.cloudfront.net [54.192.137.113]

Trace complete.

C:\>tracert www.intercom.com

Tracing route to www.intercom.com [18.172.153.40]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3     8 ms    12 ms    15 ms  haye-core-2b-ae36-650.network.virginmedia.net [80.3.178.221]
  4     *        *        *     Request timed out.
  5    14 ms    12 ms    13 ms  tcl5-ic-7-ae0-0.network.virginmedia.net [213.105.11.198]
  6    12 ms    20 ms    14 ms  host-213-104-85.214.not-set-yet.virginmedia.net [213.104.85.214]
  7    25 ms    11 ms    40 ms  52.94.46.10
  8    11 ms    14 ms    11 ms  54.239.100.41
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15    11 ms     *        *     15.230.165.18
 16    14 ms    11 ms    14 ms  server-18-172-153-40.lhr50.r.cloudfront.net [18.172.153.40]

Trace complete.

C:\>